Information Security Policy
ISO 27001-aligned controls covering access management, encryption, change management, incident response, and vendor risk.
Legal · Policies
Operational policies.
Most security and governance documents are provided under mutual NDA during evaluation, and made an exhibit to the MSA at contract. Email trust@deliverance.ai to request the current pack.
Available under MNDA
Data Processing Addendum (DPA)
UK GDPR + EU GDPR-compliant processor terms. Sub-processor list, transfer mechanisms (SCCs / UK IDTA), and audit rights.
AI Governance Policy
EU AI Act Article 9-15 controls implemented as policy-as-code. Model card discipline, change governance, post-deployment monitoring.
Incident Response Policy
72-hour breach notification for personal data (UK/EU GDPR). Customer notification SLA, root-cause discipline, blameless postmortems.
Cookie Policy
We use one first-party session cookie for the consent banner. No third-party advertising pixels. No cross-site tracking.